Anytime, Anywhere

Game changer!

Manage your practice and connect with your patients ANYWHERE with the PtEverywhere app.

• Mobile Scheduling

• EMR Dictation

• Home Exercise Videos

• Online Forms

• HIPAA-Compliant Messaging

• View Progress / Outcomes

• Swipe & Store Payments

Honoring Dr. Martin Luther King, Jr.

Martin Luther King, Jr. Day

Celebrating the life and work of Dr.Martin


Today, we celebrate the life and work of Dr. Martin Luther King, Jr.

Dr. King devoted his life to speaking out and taking action against racism and social injustice.

He emphasized not only the importance of taking action, but also the abomination of inaction. Dr. King stated, “In the end, we will remember not the words of our enemies, but the silence of our friends.”


He added, “Our lives begin to end the day we become silent about things that matter.”
Dr. King also implored, “If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.”

Taking action is critical. Avoiding inaction is equally important. That’s the message. And it continues to ring true today.

Do something. Often times the first step is the hardest, but we must realize the cost of not taking that step


Many things, like Dr. King’s work against racism and social injustice, impact so many generations of people. Other things, like changing your mindset from “I’ll just wait and see if this pain goes away” to “I’m going to see a physical therapist today”, will impact the rest of your life.

There are also simple things like choosing PtEverywhere to serve your practice and your patients. Investing in your business to save time and deliver a more powerful therapy experience to your patients requires taking a first step – but what is the cost to you, your business, your family, and your patients if you do nothing?

Whatever it is, big or small, we encourage you to consider how doing nothing can hurt you and hurt others. Today is the day that you take that first step you’ve been avoiding.

Patient-Centric Physical Therapy

These are our ultimate objectives and why we do what we do.

If I told you that there is a tool that helps you do this and helps save your time and money while managing your practice, what would stop you from grabbing that tool?

PtEverywhere puts everything into one place. You can access everything that you need to run your practice – in one software, anywhere you are.

Beyond “practice management” and the business side of things, we know what’s most important is putting patients in the center of everything.

“PtEverywhere really helps you improve your patient experience from start to finish.” Your patients can schedule appointments, view prescribed exercise videos, track their progress, complete forms, download documents, and securely send messages – on their phone, on their tablet, or on their computer.

It’s Pt (patient) Everywhere.

Paperless Physical Therapy

Paper calendars. Paper reminder cards. Paper documents. Paper intake forms. Paper exercise sheets. Paper superbills. Paper handouts. It’s ridiculous.

This is our job, and we can’t even keep up with all of the paper. Why should we expect our patients to keep up with it all?

With PtEverywhere, we can now ditch the file cabinets and printer cartridges. We can save some trees and start being more responsible for our impact on the planet.

Beyond that, we’re saving our personal time and we’re saving money. We can boost productivity and grow our practices.

We can change the way patients experience physical therapy. No more printouts. Much more interaction, effiency, and achievement. Thank you, PtEverywhere.

The Most Important Thing

Nothing matters more!


There is nothing so certain as death. And there is nothing so uncertain as when that will happen.

Wow! That is an awfully morbid way to start a physical therapy blog. Please continue reading, and I promise I’ll share some more quips and quotes that will help you think in a positive way – and might even inspire you.

I opened with that statement to say: Our time is limited and there is nothing more important than how we decide to use it.

Winston Churchill once said, “We make a living by what we get. We make a life by what we give.” Here’s another popular quote: “Medicine adds days to life. Physical therapy adds life to days.” This is exactly why the physical therapy profession is so powerful. We have a community of professionals that is changing lives on a daily basis by “bringing life to days”; by restoring movement and activity to our limited number of days. I am constantly amazed to see the impact of physical therapists, as they give of their limited time to enhance the limited time of others.


Time is wealth. Unlike money, when it is gone, you cannot replace it.

There is nothing so certain as death;

and there is nothing so uncertain as when that will happen.

Wow! That is an awfully morbid way to start a physical therapy blog. Please continue reading, and I promise I’ll share some more quips and quotes that will help you think in a positive way – and might even inspire you.

I opened with that statement to say: Our time is limited and there is nothing more important than how we decide to use it.

Winston Churchill once said, “We make a living by what we get. We make a life by what we give.” Here’s another popular quote: “Medicine adds days to life. Physical therapy adds life to days.” This is exactly why the physical therapy profession is so powerful. We have a community of professionals that is changing lives on a daily basis by “bringing life to days”; by restoring movement and activity to our limited number of days. I am constantly amazed to see the impact of physical therapists, as they give of their limited time to enhance the limited time of others.

We all live with some type of regret over the choices we have made, when it comes to how we spend our time. The reality is: We cannot get it back.

There is time that we spend doing things that we wish we did not do. There is also time that we spend NOT doing things that brings regret.

American abolitionist and author, Harriet Beecher Stowe said, “The bitterest tears shed over graves are for words left unsaid and deeds left undone.”

Time is our most valuable asset, so we must carefully decide how we use it. At the same time, many of us spend so much time overthinking things that we end up not deciding to do anything at all.

There’s a great quote: “There are people less qualified than you doing the things you want to do, simply because they decide to believe in themselves.” Country music artist Justin Moore explains in a song, if he doesn’t follow his heart to pursue what he wants, “Somebody Else Will“. The time to act is now.


You are valuing your time at $80/ hour (not $200/hour)

I want to go back to specifically discussing the physical therapy community. How are we spending our time? How are we dealing with these regrets?

Author and theologian, C.S. Lewis said, “You can’t go back and change the beginning, but you can start where you are and change the ending.” Look ahead and control the things that you can control. I think that is really good advice.

I promised to be more positive than my opening statement, so I am cautious to bring up another country music star, Tim McGraw, who encourages listeners to “Live Like You Were Dying“. This song actually delivers an invigorating message; cherish what you have and live without regrets.

Knowing that our time is limited, how valuable is an hour of our time?

Often, I see and talk to therapists and clinic owners who spend as much time (or more) sitting at a desk with paperwork as they do actually helping patients. We should do some simple math: If your time with a patient is worth $200/hour and you spend an hour with the patient and 90 minutes of administrative work, you are valuing your time at $80/hour (not $200/hour).

We know our value and we know our impact. I urge you not to diminish your worth. You invested so many hours, so much effort, and so much of your money into PT school and building your career. You should spend your work hours doing activities that result in the hourly wage that you deserve.


Price is what you pay. Value is what you get.

If you want the cheapest way to manage your PT practice, that’s exactly what you will get: the cheapest way to manage your practice.

I see clinic owners who piece together Google Docs as their EMR and create spreadsheets for invoicing while using stand-alone HEP applications. They fumble through scheduling and trying to remind patients about appointments. They are doing two or three times the amount of work to document and manage patients. Do you remember what I just said about doing activities that result in the hourly wage you deserve? Add to that, they lose some credibility with their patients. Nobody wants a cheap physical therapy experience.

At the same time, there are clinic owners who spend a small fortune on an EMR system whose primary focus is billing insurance companies. Meanwhile, these clinics are out-of-network. Why do cash-based physical therapists pay for an EMR with so many features that they cannot or would not use?

That was a good question until PtEverywhere came on the scene.

PtEverywhere is the only all-in-one system designed exclusively by and for cash-based PTs. Therapists and their patients, alike, have the convenience of accessing everything they need for physical therapy care on their computers, on their tablets, or on their phones. Quite simply, it is PT… everywhere.

Save your patience for your patients.

5 Links in a Cash PT’s Pain Chain

Just like a Whack-a-Mole”

As PTs, we deal with other people’s pain points every day. We put so much effort into bringing positivity, hope, and a plan (of care) to others. So, when PtEverywhere asked me to create a blog entry for them, I thought it was finally time to talk about my pain points. What are the five links in our “chain of pain” as out-of-network physical therapists?

“Whac-a-Mole” was my favorite game as a kid. For 25 cents, we could channel all of our energy and focus, and let out some serious tension from a long day at school or on the playground. Hovering over the machine, I was ready for whatever and wherever something popped up next.

Fast forward to today. I just started my 20th year as a physio and I am quickly realizing that my career as a Cash-Based PT is a lot like that popular arcade game. As soon as I take care of one problem, another problem is sure to pop up…


 

1. “You’re being demoted”

A lot of time and money were invested into my education. A lot of sweat and tears were poured into opening my own practice. That’s why it was so crushing.

Every year, insurance companies wrote a new section in MY company policy. They told me how long, how often, and what treatments I am allowed to provide for my patients. I was bending over backwards to provide a substandard quality of care; it was painful to see so many patients walk out of my doors with the same struggles that they brought into our first visit.

It was equally painful to discover that (although my professional skills, knowledge, and experience were increasing) my pay was decreasing. I was tired of worrying about this downward trend of insurance reimbursements. I was done with taking pay cuts each year, despite truly delivering a better product.

So, I cut the cord. No more insurance contracts.


2. “You’re on your own”

School prepared us to help the person sitting in front of us. But, how does that person get there?

No insurance contracts. No Medicare patients. I’m not buying lunches for physicians so they will send me patients. I needed to figure it out..

I want my patients to pay 3 times more per visit than they would at an in-network practice; so, at minimum I knew I needed to deliver at least 3 times the value.

Knowing this, it was obvious. Our most valuable resource is (drum roll, please)… Time.

My clinic. My rules. That means I see every patient in a one-on-one setting for 45 minutes to an hour. I take the time to hear their story, to truly understand their pain, and to thoughtfully provide a personalized plan of care.

So, I committed to my unique selling proposition (USP). Make more time for patients.


3. “You’re running out of time”

I know it. My patients know it. There are cheaper options than my practice for “physical therapy”.

Luckily, we are not selling “physical therapy”. We are selling a unique treatment experience that gets people back to doing what they love doing.

I love seeing the results from our standard of care, but this requires a significant time commitment. I also love my time – with my family, at my home, and vacationing.

For that reason, I made the decision to implement a software that saves my time by helping us manage the treatment process from start to finish. I learned quickly that piecing together a scheduling system, an EMR, and an HEP app, while creating my own superbills, takes hours upon hours each week. And I end up repeating data entries throughout these disparate systems.

So, I chose to amplify and simplify my software partner. PtEverywhere gives me more tools, in one place.


4. “Your new patients look a lot like your old patients”

We have the education, the experience, and now – the software system to provide a level of treatment better than ever. We have the environment where patients are making greater time commitments and financial commitments than they would with in-network physical therapy.

For these reasons, I was surprised to experience many of the same problems we had before creating our cash-based clinic. Patients forgot their appointments, which cost me valuable time and money. Patients ignored their home exercise programs, which delayed or prevented them from reaching their goals. And we had little to no idea what patients were doing in between visits, so there were problems and workload issues that I was unable to effectively address.

We saw these issues steadily decrease shortly after I accepted the fact that the patients are not solely to blame. It is my job to confidently set expectations for patients throughout each stage of their treatment. It is my job to gain and build my patients’ trust. It is my job to automate tasks and promote effective communication.

So, I created systems to maximize my resources and I stopped making excuses. PtEverywhere does more than I realized. And I can do more than I thought I could.


5. “Your patients are telling everyone about you”

We built systems to attract new patients and to guide our operations. We opened communication channels to instill trust and create rapport.

Now, we are domain experts for movement and pain relief. We have countless success stories of patients overcoming the odds and truly changing their lives. My patients are returning in droves, and they’re bringing their family and friends with them!

That’s not painful at all? Well… until now. I need to hire and I need to find a bigger space.

So, I celebrated the growth of my practice. The late hip hop artist, Christopher Wallace, warned me about the sixth link in my pain chain: “More Money, More Problems.”